Updated on January 12th, 2021
Summary: This blog post talks about Troubleshooting Error 17199 Outlook Mac in Outlook 2016/ 2019 or OLM to PST Conversion.
Microsoft Outlook is used nowadays around the world by numerous users for their email needs. It was initially designed for Windows OS users before the launch of the MAC operating system. The outlook for Mac has the same features and functions as that of Outlook for Windows.
The only difference between that of Windows Outlook and Mac Outlook is that it uses OLM file format to stores the data instead of PST file format.
In this, all emails, contacts, tasks etc., get saved in OLM file format in the MAC Operating System. Thus, similar to the Windows Outlook PST file, OLM file of Mac Outlook files are also prone to corruption, and get damaged or shows an error which results in an inaccessible OLM file and starts generating errors.
One such is Error Code 17199 Outlook Mac, which mainly encounters when a user sends an email and the files are not accessible. So, let us see what one should do if this outlook error is encountered.
Sometimes while using the Outlook application, when a user tries to send an email message in Mac Outlook 2016 and he or she might receive a message- “An unknown error has occurred in Outlook. A message in your Outlook could not be sent. The account which created the message could not be found.”
Let us see what are the different ways to resolve this outlook error.
Error Code 17199 Outlook Mac
A user sometimes receives an additional message that asks them to type the email password again. In this case, you are required to click Yes and re-enter your password.
There can be various possible reasons when you get this error and get inaccessible OLM files in Mac Outlook 2016. In this error, you are not able to access OLM files. Let us see what the causes of this error in Outlook 2016/2019
You can try resolving this error manually on your own by following these simple methods.
The first thing that you need to check is the network and web connectivity. Check connectivity by logging in to any web mail service to know if its working or not.
Check the Outbox folder in Outlook for Mac and delete all outgoing emails from it. After that, click on the Send/Receive option. If this issue still continues to move forward to the next step.
If you want to re-enter the username and password again, follow the steps given below:
1. Open MS Outlook 2016
2. Click on Accounts from the Tool menu
3. Then, choose your email account from the left side of the Outlook window
4. Now, enter the correct email id and password
5. Next, check the listed “Incoming server” and “Outgoing server” also whether they are correct or not
6. Finally, click on the red button from the top-left corner of the window and close it.
If the above steps are not able to address the issue, then you can rename or create a new identity via Microsoft Database Utility. This is an inbuilt application and installed as part of MS Office. Therefore, this utility will recreate the Outlook identity and you can try to overcome all corruption issues, which results in error code 17199.
If the error is not fixed with the help of these manual steps, then you can opt for a much easier and convenient option that is with the help of the Sysinfo Tools OLM to PST converter tool.
This smart OLM to PST converter tool converts all the mail items of Mac Outlook to PST, MBOX, EML & MSG file formats and exporting OLM files to these formats.
1# Open and Select the OLM files you want to convert.
2# After the scanning process ends, click OK
3#Click on the mailbox folder to preview files and save them.
4#Select a location by browsing and save the new file. Also, select PST format from the options and start saving it.
5# The saving process starts
6# When the saving process is complete, Click OK
This outlook error can occur many times and cause disruption in your work. So, in my opinion, instead of going for the lengthy manual steps you can easily install OLM to PST software and resolve Error 17199 Outlook Mac.
You can also read:
About The Author:
I'm a content writer in the field of Email Migration, Data Recovery, Email backup, and File Management. I started this writing career two years back. I think the vast range of information in this industry is the reason I am so fascinated to read about the newer techniques and technology.