Getting Pop Up “Sorry We’re Having Trouble Starting Outlook” Fix Now

Summary: Outlook uses data files to store your mailbox data. But if this data file gets corrupted, it displays an error “Sorry We’re Having Trouble Starting Outlook”. This file corruption can happen for several reasons, such as system crash, incomplete synchronization, or disk failure. Therefore, to resolve this problem, this blog has identified multiple manual methods. In addition to this, the blog will talk about a professional Outlook PST Repair Tool. It repairs and recovers the corrupted Outlook data file. 

This error message means that Outlook ran into a problem while trying to start. Sometimes it happens before the main window appears or after it begins loading. Because this is a generic error notification, it does not explain what went wrong. 

Reasons behind “Outlook, Sorry We’re having Trouble Opening this Item” Error

Before exploring the various solutions to fix the Outlook error, let’s look at the common causes creating this error.

• Damaged Outlook PST Files 
• Synchronization Problem of Outlook OST File
• Corrupted Outlook profile
• Faulty or incompatible Add-ins
• Forced or Improper Shutdown
• Incomplete Windows Updates
• Conflicts with Security Software

Best Solutions to Fix “Sorry We’re Having Trouble Starting Outlook” Error

With a detailed understanding of possible causes for this Outlook error, it is time to explore the solutions. Follow these practical solutions to fix the error.

Rebuild your Outlook OST File

When Outlook fails to sync properly, it can prevent the normal functioning of Outlook. To fix this problem and avoid this Outlook error, follow these actions:

1. In Outlook, click on the File tab. 
2. Navigate to Info > Account Settings > Account Settings.
3. Go to the Data Files tab and select your account using the OST File.
4. Now, click on Open File Location.
5. Then, right-click on the OST file and choose Delete.
6. Now, restart Outlook.

Create a New Outlook Profile

A corrupt Outlook profile will impact Outlook’s ability to function properly. Therefore, creating a new profile usually fixes the problem and reconnects your account.

Perform these steps to create a new Outlook profile:

1. Close the Outlook application completely.
2. Now, open the Control Panel > Mail > Show Profiles.
3. Click on the Add button, name it, and enter your email address and password.
4. Then, set the new profile as the default and restart Outlook.

Disable Problematic Add-ins

Faulty add-ins can block the normal Outlook startup process. It can also cause Outlook to crash or prevent Outlook not opening after a restart. 

Disable the problematic add-ins by performing these steps:

1. In Outlook, go to File > Options > Add-ins.
2. Then, set Manage to COM Add-ins and click on the Go button.
3. Now, uncheck all the Add-ins and reopen Outlook.
4. Identify the faulty add-ins by enabling them one by one.

Update MS Outlook and Windows 

Outlook errors are often linked to outdated versions containing bugs or compatibility issues. Regularly updating Outlook will help fix them, ensuring better security and improved performance.

Follow these steps to update Outlook:

1. Open Outlook.
2. Go to File > Account > Product Information.
3. Then, click on Update Options > Update Now.

These are the steps to update Windows:

1. Open the Settings app.
2. Press Update & Security. 
3. Under the Windows Update section, click on Check for updates.
4. If found, download and install them. 

Disable Anti-Virus Software

Turn off the antivirus software and firewalls temporarily, as they may be blocking Outlook from accessing the PST File. Check if the issue is resolved and try adjusting your software’s settings accordingly. 

Repair the Damaged PST Files

Users can repair the minor PST file corruption by running ScanPST.exe (Inbox Repair Tool). 

Follow these steps to resolve “Sorry We’re Having Trouble Starting Outlook”:

1. First, close the Outlook application.
2. Now, run ScanPST.exe.
3. Browse and select your PST File.
4. Finally, click the Start button and repair any errors found.

This Inbox Repair Tool only repairs small or minor corruption. Therefore, for a more severe and advanced PST File corruption, consider using the Outlook PST Repair Tool. It is a highly efficient solution for restoring damaged or corrupted PST Files. It allows bulk recovery for multiple accounts and can handle both minor and severe corruption. With its flexible recovery modes, it guarantees precise and accurate results. With full compatibility with various versions of Outlook and Windows, it is the perfect solution for IT professionals and enterprises.

Instructions to fix the error: Sorry we have trouble starting Outlook:

1. First, download and install the recovery tool on your system.
2. Open it and click on the Open button, and select the damaged Outlook PST file.
3. Then, select the recovery mode and click on Ok.
4. Once the scanning process is completed, click on Ok again.
5. Now, preview the data that was recovered to check its contents.
6. Click on Save to export the file and select your desired file format.
7. Finally, hit Ok to begin the recovery process.

Conclusion

The “Sorry We’re Having Trouble Starting Outlook” issue must be resolved to maintain the business workflow. This blog highlights multiple ways to fix the issue. While manual approaches like updating Outlook, verifying anti-virus programs, rebuilding Outlook profile, etc, can be useful. Alternatively, the Outlook PST Repair Tool provides a comprehensive fix for recovering damaged or corrupted PST files. The tool not only recovers the damaged PST Files but also ensures data integrity. By using these solutions, users can also avoid potential data loss.

Related Post: Outlook Data File Has Reached Maximum Size.

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